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Salary: USD 182,600 - 295,350 / annual
LaunchDarkly is seeking a Senior Solutions Engineer to serve as a trusted technical advisor to enterprise prospects and customers. You will play a critical role in the enterprise sales strategy, partnering with Account Executives and Customer Success Managers to land new customers and expand existing relationships.
In this role, you will drive technical discovery, architecture design, and proof-of-concept implementation throughout the pre-sales lifecycle. You'll deliver high-impact demonstrations, workshops, and tailored proposals to C-level and technical stakeholders across multiple verticals. You will cultivate trust and credibility with customers, identify technical champions, and position yourself as a strategic advisor. Additionally, you'll liaise between customers and internal Product and Engineering teams to relay feedback and influence the product roadmap.
You will lead cross-regional technical initiatives, enhance SE tools, processes, and frameworks for global scalability, and mentor junior team members to foster technical excellence. You'll maintain expert-level knowledge of LaunchDarkly's platform, integrations, industry trends, and emerging technologies. Responsibilities include responding to RFPs, managing technical environments to support enterprise sales motions, translating complex client requirements into scalable solutions, and representing LaunchDarkly at industry events and customer engagements (50% travel required).
LaunchDarkly's platform helps developers innovate faster while protecting them with the ability to instantly rewind when things go wrong. The platform improves velocity and stability of software releases, delivers targeted experiences through feature personalization, maximizes business impact through experimentation, and coordinates release optimization across platforms.
REQUIREMENTS:
- 8+ years of experience in solutions engineering, sales engineering, or systems architecture in a customer-facing role
- Experience in SDLC, cloud architecture, or DevOps
- Extensive knowledge of cloud platforms with expertise in at least one (AWS, Azure, or Google Cloud)
- Demonstrated excellence in leading and documenting proof of concepts and building technical and deal champions
- Excellent communication and presentation skills with a demonstrated history of presenting thought leadership to the broader industry
- Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience)
- Experience with security and compliance frameworks (PII, PCI, HIPAA) is a bonus
- 50% travel required
