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Salary: USD 102,000 - 160,000 / annual
Braze is seeking a Senior Solutions Consultant to join the Solutions Consulting team, serving the Media, Entertainment, Gaming, and Sports (MEGS) segment across the Americas. This role is a critical technical leadership position within the pre-sales organization.
In this role, you will be a trusted advisor to prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. You will operate at the intersection of technology and storytelling, helping customers understand how Braze's customer engagement platform—including new AI capabilities like AI Decisioning Studio, AI Content Optimizer, and AI Agents—delivers tangible value for their business.
Key responsibilities include:
- Serving as a technical thought leader across the MEGS vertical, supporting various customer types and geographic markets
- Positioning Braze's capabilities and new AI features to sophisticated customers
- Blending storytelling and sales acumen with deep technical knowledge to build prospective customer confidence
- Mentoring Solutions Consultants on your team
- Collaborating with sales, marketing, security, and product teams to expand thought leadership and influence product strategy, marketing positioning, pricing, and packaging decisions
- Traveling up to 50% at peak times
You will be empowered to make a real impact with a sharp, passionate team, working on the leading edge of customer engagement technology and AI-driven personalization at scale. Braze processes tens of billions of messages monthly to over 2 billion active users for customers including Disney, HBO, Urban Outfitters, Venmo, and Seamless.
REQUIREMENTS:
- Exemplary written and verbal communication skills with strong follow-up discipline
- Proven ability to listen deeply and understand customer problems
- Strong team player mentality
- High intellectual curiosity and growth mindset
- Experience selling into accounts with sophisticated pre-sales consulting or sales engineering teams
- Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (including HTML)
- Background in Pre-sales Engineering, Technical Account Management, or Customer Success preferred
