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GitLab is seeking a Senior Solutions Architect to serve as a trusted technical advisor to prospects and customers in the Middle East and Africa region. You will help organizations understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle.
Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you will own technical evaluations, including proofs of value and workshops, shape solution architectures, and serve as the voice of the customer back to Product Management. Your focus will be on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.
Key responsibilities include:
- Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle
- Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and technical components of tenders, audits, and value stream assessments
- Collaborate with Account Executives and regional sales teams to shape and execute account strategies supporting new customer acquisition and expansion
- Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation
- Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices
- Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights
- Maintain and extend technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples and best practice guidance
- Invest in your own growth through ongoing learning, mentorship, and knowledge sharing
Requirements:
- Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation
- Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration/continuous deployment workflows
- Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, with ability to map platform capabilities to customer use cases
- Practical knowledge of cloud computing concepts and related technologies, with ability to discuss deployment, security, and operations options with technical teams
- Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments
- Clear technical communication and presentation skills, with ability to adapt messages for practitioners through to senior business and technical decision makers
- Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams
- Motivation to continuously develop professionally, including learning new technologies and deepening GitLab platform expertise
- Experience within MEA region required
- Arabic and English language proficiency required
- Ability to travel at least 25%
