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GitLab is seeking a Senior Solutions Architect based in Sydney to serve as a trusted technical advisor to prospects and customers across the ANZ region. In this role, you will help organizations understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You will guide organizations through digital transformation journeys, from planning through monitoring, leveraging your technical expertise, cloud knowledge, and customer empathy.
Key responsibilities include:
- Lead technical discovery, demos, and validation to demonstrate how GitLab's platform meets customers' technical and business needs across the full lifecycle
- Drive technical evaluation processes as the directly responsible individual, including solution design, proof of concept/proof of value ownership, workshop design, and technical components of tenders and audits
- Collaborate with Account Executives and regional sales teams across ANZ to shape account strategies supporting new customer acquisition and expansion
- Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation
- Advise customers on modern software development, CI/CD, security, and cloud practices, challenging existing approaches to improve ROI
- Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing, sharing feedback, use cases, and competitive insights
- Maintain and extend technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples and best practice guidance
- Invest in your own growth through ongoing learning, mentorship, and knowledge sharing
You will partner closely with Account Executives and cross-functional teams, own technical evaluations including proofs of value and workshops, shape solution architectures, and drive successful platform adoption while building long-term trust-based relationships.
REQUIREMENTS:
- Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation
- Proficiency with end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows
- Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, with ability to map platform capabilities to customer use cases
- Practical knowledge of cloud computing concepts and related technologies, with ability to discuss deployment, security, and operations options with technical teams
- Ability to lead technical evaluations such as proofs of concept/proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments
- Clear technical communication and presentation skills, with ability to adapt messages for practitioners through to senior business and technical decision makers
- Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams
- Motivation to continuously develop professionally, including learning new technologies and deepening GitLab platform expertise
