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Salary: USD 150,000 - 187,500 / annual
Zscaler is seeking a Senior Service Sales Manager to join the Solution Consulting department, reporting to the Sr. Director. This remote role focuses on scoping and selling Zscaler Professional Services (PS) packages to Enterprise and Commercial customers, driving the service business forward while partnering with license sales, delivery, and customer success teams.
You will be responsible for articulating and selling the value of Professional Services to prospective and existing enterprise accounts, working collaboratively with Regional Sales Managers, Sales Engineers, and Architects to define and integrate services solutions into comprehensive proposals. You'll own a services bookings quota in your assigned territory while achieving target attach rates. Your day-to-day work includes executing technical scoping activities, producing proposals, Statements of Work (SOWs), and resource plans for complex solutions. You'll also lead training discovery and positioning with prospective customers to ensure appropriate training recommendations are included in proposals.
As a trusted advisor, you'll leverage deep security expertise to drive requirements, produce proposals, and lead technical scoping that solves critical business challenges. You thrive in ambiguity, act like an owner with a strong bias for action, and are a natural problem-solver energized by finding solutions to complex challenges. You're a high-trust collaborator who embraces a challenge culture with clear, respectful candor, and you possess a growth mindset as an active learner.
Zscaler's Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. The company is building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges.
REQUIREMENTS:
- 5+ years of experience selling Professional Services and/or Technology Solutions while meeting or exceeding bookings targets
- 5+ years of experience building and maintaining positive relationships with key partners throughout the delivery process
- 2+ years of experience mastering SOW and proposal processes by scoping, producing, and delivering customer-aligned technical documentation
- 3+ years of technical experience with Security technologies, Networking protocols, SaaS, and IaaS
- Strong presentation and communication skills with the ability to articulate customer success metrics and translate complex technical information for non-technical audiences
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
PREFERRED QUALIFICATIONS:
- Hands-on experience using generative AI and automation tools to streamline technical proposal generation, scoping workflows, or Statement of Work creation
- Knowledge and experience in Identity and Access Management (IAM) and Policy Management
- Proven track record of planning and leading joint proposals and technical scoping in collaboration with channel partners
