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Airbnb's Hotels team is expanding into the hotel sector with an entrepreneurial spirit, combining product excellence and guest-centered values. As a Senior Enterprise Account Manager based in Singapore, you will drive new enterprise acquisition and successfully onboard and optimize partnerships with regional and global hotel groups across APAC.
You will own the end-to-end lifecycle of newly acquired enterprise partnerships, from lead generation through successful optimization. Your responsibilities include executing global win-win strategies for your portfolio, creating mutual account plans with partners to deliver objectives and KPIs, and negotiating agreements to unlock new opportunities. You will leverage data to make decisions and design projects that expand availability and revenue through existing partnerships.
Key responsibilities include:
- Own the complete lifecycle of enterprise partnerships from acquisition to optimization
- Execute strategies that drive value for all parties and position Airbnb as a top strategic partner
- Develop and manage mutual account plans with clear objectives and KPIs
- Negotiate complex agreements with enterprise partners
- Monitor performance, analyze market trends, and identify growth opportunities
- Ensure partnerships meet industry standards and SLA compliance
- Conduct regular business reviews and formal presentations
- Work cross-functionally with internal teams to drive property performance
- Contribute to development of enterprise team processes and best practices globally
You will enhance Airbnb's market presence through collaboration with other teams, leveraging deep expertise in regional markets and enterprise account partnerships. With understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and partner success, including developing acquisition strategies and managing strategic partnerships.
REQUIREMENTS:
- 8+ years of enterprise/strategic partnerships account management experience
- Deep understanding of the travel industry and extensive network within the hospitality ecosystem in APAC
- Proven track record of executing strategic priorities
- Experience analyzing, structuring, and negotiating complex deals across multiple business units
- Exceptional negotiation skills with ability to structure and close high-value, complex deals
- Comfortable performing data analysis and making decisions based on results
- Ability to balance strategic initiatives with operations while diving into details when necessary
- Experience developing and selling complex business solutions at C-Suite level
- Strong executive presence and ability to influence top leaders internally and externally
- Proactive self-starter able to prioritize and manage work autonomously
- Excellent verbal and written communication and presentation skills
- Business-level fluency in English required
- Ability to travel at least 40% of the time
- Passion for redefining travel and Airbnb's mission
