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Pigment is seeking a Senior Sales Operations Manager for its EMEA region, based in Paris. This hybrid role reports to the Global Head of Revenue Operations and serves as the operational engine powering the regional Sales organization.
You will partner closely with EMEA Sales leadership and the EMEA General Manager to drive strategic planning, operational excellence, and data-driven decision-making across the EMEA revenue funnel. You'll act as a trusted right hand to the EMEA GM and an active member of the GTM EMEA leadership team, providing operational insight that shapes regional strategy.
Key responsibilities include:
- Owning core Sales Ops initiatives for the region: territory planning, forecasting support, pipeline management, and process optimization
- Driving regional GTM strategy, territory design and planning, account prioritization, and performance optimization
- Establishing operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews
- Optimizing sales processes and workflows in coordination with global GTM Systems team to ensure consistency and scalability
- Serving as the EMEA voice into global sales compensation structures, incentive programs, and SPIFF strategies
- Driving adoption and standardization of Salesforce and core GTM tools within EMEA
- Coordinating with the global Revenue Operations team to ensure alignment on systems, processes, and reporting standards
This role requires a strategic operator who can balance close partnership with EMEA leadership with hands-on execution in a fast-paced, high-growth SaaS environment. You'll work in a matrixed structure, partnering with regional leadership while coordinating with a global operations function.
REQUIREMENTS:
- Bachelor's degree or equivalent practical experience
- 5+ years of experience in B2B SaaS Revenue Operations or Sales Operations
- Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
- Experience owning or partnering closely with Deal Desk operations
- Deep expertise with Salesforce and core revenue systems
- Comfort operating in a matrixed environment
NICE TO HAVE:
- Experience with modern GTM tooling including Salesforce, Gong, and data enrichment platforms
- Experience driving AI-enabled workflows and automation within Revenue Operations
- Working knowledge of sales compensation design and GTM planning methodologies
- French, German, or another European language proficiency