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Pigment is seeking a Senior Sales Operations Manager to build and scale the operational engine for the Americas sales organization. Reporting to the Global Head of Revenue Operations, you will partner closely with Americas Sales leadership to drive strategic planning, operational excellence, and data-driven decision-making across the Americas revenue funnel while coordinating with the global Revenue Operations team to ensure alignment on systems, processes, and reporting standards.
Key responsibilities include:
- Serve as a trusted strategic advisor to the Americas GM and active member of the GTM Americas leadership team, providing operational insights that shape regional strategy
- Partner with Americas Sales leadership to drive regional GTM strategy, territory design and planning, account prioritization, and performance optimization
- Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews for the Americas region
- Own and optimize sales processes and workflows, coordinating with the global GTM Systems team to ensure consistency and scalability
- Serve as the Americas voice into global sales compensation structures, incentive programs, and SPIFF strategies
- Drive adoption and standardization of Salesforce and core GTM tools within Americas in partnership with the global GTM Systems team
This is a hybrid role based in the New York office. You will balance close partnership with Americas leadership with hands-on execution in a fast-paced, high-growth SaaS environment.
REQUIREMENTS:
- Bachelor's degree or equivalent practical experience
- 5+ years of experience in B2B SaaS Revenue Operations or Sales Operations
- Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
- Experience owning or partnering closely with Deal Desk operations
- Deep expertise with Salesforce and core revenue systems
- Comfort operating in a matrixed environment, partnering with regional leadership while coordinating with a global operations function
NICE TO HAVE:
- Experience with modern GTM tooling including Salesforce, Gong, and data enrichment platforms
- Experience driving AI-enabled workflows and automation within Revenue Operations
- Working knowledge of sales compensation design and GTM planning methodologies
- French, German, or another European language proficiency
