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Salary: USD 149,000 - 198,000 / annual
As a Senior Sales Engineer at Datadog, you will partner closely with Account Executives to help enterprise customers understand and adopt Datadog's observability and security platform. You will serve as a trusted technical advisor, bridging customer business goals with tailored technical solutions, and play a key role in winning new business and expanding existing accounts.
Key Responsibilities:
- Own the technical strategy across the sales process from prospect to closed won, working in partnership with Account Executives
- Lead customer discovery sessions to uncover technical challenges, business goals, and success criteria, then translate those into Datadog solutions
- Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to measurable customer outcomes
- Project manage proof-of-concept (POV) evaluations end-to-end: scope use cases, define success criteria, build project plans with clear timelines, and ensure accountability
- Identify and cultivate technical champions within customer accounts to drive internal advocacy and consensus for Datadog adoption
- Participate in structured product and engineering feedback sessions, serving as the voice of the customer to inform product direction
- Maintain operational excellence by documenting activity, deal progress, and customer interactions in CRM systems
- Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers
- Travel as needed to support customer engagements
Datadog operates as a hybrid workplace, valuing office culture for collaboration and creativity while supporting work-life harmony.
Requirements:
- 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- Proficiency in public cloud platforms (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability
- Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
- Strong communication skills with ability to explain technical concepts to diverse audiences
- Consultative approach to problem-solving and customer engagement
- Ability to manage multiple opportunities and priorities in a fast-paced environment
- Growth mindset with openness to change and AI tools
- Willingness to travel as needed
