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As a Senior Sales Engineer at Datadog, you will partner closely with Account Executives to help enterprise customers understand the value of Datadog's observability and security platform and how it solves their most critical technical and business challenges. You will serve as a trusted technical advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts.
Key Responsibilities:
- Own the sales process in partnership with Account Executives by leading and shaping technical strategy across opportunities from prospect generation through closed won
- Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions
- Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
- Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building project plans with clear timelines, and holding all participants accountable
- Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive internal consensus
- Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction
- Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented in related systems
- Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers
- Travel as needed to support customer engagements
Datadog operates as a hybrid workplace to ensure employees can create a work-life harmony that best fits them. The company values people from all walks of life and encourages applications from those passionate about technology even if you don't meet every qualification on day one.
Requirements:
- 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
- Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability
- Strong communication skills with the ability to explain technical concepts to a range of audiences
- Consultative approach to problem-solving and customer engagement
- Ability to manage multiple opportunities and priorities in a fast-paced environment
- Growth mindset by embracing change and AI tools
