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Salary: CAD 136,350 - 203,850 / annual
Affirm is seeking a Senior Sales Engineer to combine technical expertise, communication skills, and creative problem-solving to help enterprise merchants design and implement scalable solutions on the Affirm platform. You'll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions while playing a key role in winning deals.
As part of the Merchant Engineering team, you'll work closely with Sales, Engineering, and Product teams to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.
Key responsibilities include:
- Serve as subject matter expert on Affirm's integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and competitive landscape
- Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations
- Build trust with technical counterparts internally and externally, fostering long-term relationships with enterprise and key merchants
- Partner with sales and partner engineering teams to drive opportunities for largest customers, leading solution strategy
- Act as "voice of the customer," providing actionable insights to influence product development and feature prioritization
- Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency
- Provide technical and architectural input into sales planning and forecasting; identify technical risks early
- Develop pre-sales support material and documentation for new products and features
- Build and present custom demos as required
- Travel up to 30% of the time
Requirements:
- BA/BS degree in business/technology, or equivalent technical account management experience
- 4+ years of experience in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
- 3+ years of current experience in payments, fintech, or closely related industry
- Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on checkout processes and payment systems
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
- Extensive experience with ecommerce, in-store, telesales, and other checkout and payment solutions
- Solid understanding of financial infrastructure industry trends and emerging technologies
- Keen technical mind comfortable writing scripts in at least one programming language
- Excellent communication skills with ability to articulate complex technical concepts to diverse audiences
- Executive presence and strong relationship-building skills
- Passion for customer success and dedication to championing the customer voice
- Experience architecting solutions and technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems
