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Gong is a Revenue AI Operating System that helps enterprise revenue teams win through AI-powered intelligence, specialized agents, and trusted applications. The company serves over 5,000 customers globally and is building the future of revenue intelligence.
As a Senior Revenue Architect, Enterprise, you will be a strategic partner to Gong's largest customers, driving revenue transformation through the Gong AI Operating System. You will work with executive stakeholders and operational teams to architect workflows, accelerate adoption, and realize measurable business results across the entire revenue lifecycle.
Key responsibilities include:
• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong's AIOS.
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong's ROI and strategic value.
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth.
• Cross-Functional Collaboration: Partner with internal teams (Sales, Product, Support, Marketing, executives) to ensure an exceptional customer experience throughout the entire customer journey.
Your success will be measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).
QUALIFICATIONS:
• 10+ years of proven experience managing complex enterprise accounts with multiple stakeholders
• Track record of owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders across Sales, Product, Support, Marketing, and executives
• Excellent communication, negotiation, and presentation skills
• Data-driven mindset with a focus on delivering measurable outcomes
• Self-starter who excels in high-paced environments and thrives in change and ambiguity
• Growth mindset, coachable, collaborative, and values winning together
