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Oura is seeking a Senior Retail Account Manager EMEA to own and grow relationships with major European retailers. You will serve as the primary point of contact for key accounts, driving revenue growth, securing prime in-store placement, and building joint business plans that position Oura as a priority category across the retail portfolio.
This is a hybrid role based in London, requiring office visits a few times per week. The role requires existing right to work in the UK; visa sponsorship is not available.
Key Responsibilities:
- Account Ownership: Manage the commercial relationship with major European consumer electronics retailers, acting as the primary point of contact from buyers through to senior category and commercial leadership.
- Joint Business Planning: Build and execute joint business plans with each account, covering revenue targets, in-store placement, promotional calendars, and marketing support.
- Revenue & Forecasting: Own sales forecasting and performance tracking for assigned accounts, identifying risks and opportunities and adjusting plans accordingly.
- Negotiation: Lead commercial negotiations on trading terms, margin, listing fees, and promotional co-investment.
- Cross-Market Coordination: Operate across multiple markets and time zones, coordinating both centralized retailer HQ relationships and local market execution.
About Oura:
Oura's mission is to empower every person to own their inner potential. The company's award-winning Oura Ring and connected app help millions of people gain deeper knowledge of their readiness, activity, and sleep quality, providing daily insights and practical steps to inspire healthy lifestyles.
Requirements:
- 7+ years in key account management or national account management within consumer electronics, technology, or premium consumer goods.
- Direct experience managing relationships with major European CE retailers such as Currys, MediaMarkt, Elkjøp, FNAC, or comparable multinational retail groups.
- Strong track record of negotiating trading terms and building joint business plans that deliver measurable revenue growth.
- Cross-market agility and comfort operating across multiple markets and time zones.
- Executive presence and confidence engaging at the senior/director level with both retail partners and internal leadership.
- Existing right to work in the UK (visa sponsorship not available).
Nice to Have:
- Fluency in an additional European language (German or a Nordic language is a strong plus).
