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Rubrik Professional Services is seeking a Senior Project Manager (German-speaking) to lead complex, enterprise-level customer implementations and drive delivery excellence across the EMEA region. This is a hands-on, customer-facing role where you will own end-to-end project delivery for high-stakes client engagements, acting as a trusted advisor to ensure successful deployment, business value realization, and operational efficiency.
Key Responsibilities:
Client Delivery Excellence: Lead complex, concurrent enterprise-level customer projects from kickoff to sign-off in fast-paced environments. Establish clear success criteria, manage scope and milestones, track deliverables, allocate resources, and ensure execution adheres to deadlines and budgets. Proactively identify, track, and mitigate project risks and technical dependencies, resolving issues autonomously before escalation. Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales), and third-party partners. Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik standards and customer business objectives.
PMO & Process Optimization: Partner with PS leadership to build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and KPIs. Flag bottlenecks and recommend improvements that enhance operational efficiency, margins, and customer satisfaction. Assist in establishing best practices for engagements, resource allocation, utilization tracking, and project health reporting across the PS portfolio.
About Rubrik: Rubrik is the Security and AI Operations Company, leading at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. The Professional Services organization transforms possibilities into outcomes, collaborating with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik technology.
Requirements:
- 8+ years of direct project management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization
- Previous experience managing customers from Financial Services, Government, or Healthcare industries
- Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment
- Demonstrated ability to work autonomously, exercising strong judgment and decision-making in ambiguous, high-pressure customer situations
- Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) and Google Workspace
- Fluent written and spoken German and English (mandatory)
- Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills
Desirable Qualifications:
- Recognized credentials such as PMP, PRINCE2, CSM, PMI-ACP, or Lean frameworks
- Technical background or foundational knowledge in Data Management, Cloud Infrastructure (AWS, Azure, GCP), Data Protection, Enterprise Storage, Cybersecurity, or SaaS delivery
- Financial acumen regarding professional services metrics (revenue recognition, margin, utilization, project profitability)
- Experience contributing to PMO governance practices
