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Zoox is seeking a Senior Program Manager for People Experience to lead Talent Operations initiatives end-to-end. This role sits at the intersection of recruiting operations, workforce planning, and cross-functional program management.
Key Responsibilities:
Program & Project Leadership: Lead Talent Operations initiatives including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts.
Strategic Hiring Capacity Planning: Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS.
Event & Conference Operations: Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics. Provide lighter-touch support for smaller industry events.
Interviewing & Enablement Support: Provide support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs).
Stakeholder Engagement: Serve as the primary point of contact between PEx PMO and the Talent organization, partnering closely with Recruiting leadership, HRIS, and Legal to ensure alignment across initiatives.
Talent Tooling & Vendor Management: Own relationships with core Talent tooling vendors (Lever, Gem, LinkedIn, ModernLoop, and others), partnering on tool roadmap decisions and budget/contract planning.
Governance & Reporting: Own executive-facing reporting, including the Monthly Hiring Report, and partner with HRIS on data governance and quality for Talent's Workday-based reporting infrastructure.
Initiative-Based Work: Build and maintain the methodology Zoox uses to plan hiring capacity against business growth targets. Partner with Legal/Employment Law on the responsible adoption of AI tools and processes within interviewing and recruiting.
Requirements:
- 8+ years of relevant program management experience, with a focus on Talent Acquisition operations, recruiting program management, or workforce/hiring capacity planning
- Proven experience designing and delivering scalable operational programs in a fast-paced environment
- Strong functional expertise in recruiting/TA systems and tooling (e.g., Lever, Gem, LinkedIn Recruiter, or equivalent)
- Analytical and problem-solving skills, with demonstrated experience building data-driven planning models
- Excellent written and verbal communication skills, with a proven track record of influencing senior leaders and stakeholders
- Experience partnering with Legal, Compliance, or similar functions on sensitive, high-visibility initiatives
- Strong group facilitation and presentation skills across a variety of formats
- Experience planning and executing large-scale conferences, corporate events, or offsites, including budget and vendor management
