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Salary: USD 172,550 - 203,000 / annual
Oura is seeking a Senior Product Quality Manager to join its Supply Chain team in San Francisco. This role sits at the intersection of manufacturing, R&D, and supply chain operations, partnering with design, process engineering, operations, and contract manufacturers to drive successful New Product Introduction (NPI) programs.
You will champion product quality and user experience by ensuring every Oura Ring meets rigorous standards for health accuracy, reliability, and craftsmanship. Key responsibilities include:
• Support NPI through FATP development builds, ramp-up, and mass production launch
• Serve as a bridge between Design, Engineering, and Operations, translating technical risks into actionable business decisions
• Analyze build failure data to identify design and process marginalities from a quality risk perspective
• Lead build readiness reviews, focusing on equipment readiness, process qualification, and post-build quality data analysis
• Establish and enforce premium quality standards by defining cosmetic specifications, managing golden/limit samples, and aligning teams on subjective criteria (fit, finish, feel)
• Identify and communicate design and process risks using data-driven approaches
• Analyze and evaluate data to establish sub-assembly and system-level spec limits (cosmetic, dimensional, functional/reliability)
• Validate that contract manufacturer processes produce units meeting cosmetic, reliability, and functional design intent
• Establish and improve quality systems at contract manufacturers, ensuring robust data collection and analysis
• Develop and implement measurement methods, control plans, and quality processes ensuring components are manufacturable and scalable
This is a hybrid role requiring three days per week in-office in the San Francisco Bay Area, with significant travel to Finland and Asia (up to 50%).
REQUIREMENTS:
• 7+ years of experience in Product Quality, Supplier Manufacturing, Manufacturing Quality Engineer, or Process Engineer roles
• Strong mechanical process development and design understanding
• Experience in System Integration environments (FATP), bringing together mechanical enclosures and electronics into finished products
• Quality engineering experience in high-volume handheld/wearable and/or consumer products manufacturing with high cosmetic standards
• Experience qualifying and auditing manufacturing processes including PSA/HAF attach, epoxy dispense/molding/curing, and solder/hotbar/laser weld
• Proficiency developing robust IQC/IPQC/OQC controls, including AOI & cosmetics, sampling plans, qualification criteria, SOP/MSOP, CQA, OBA, and dimensional control
• Understanding of quality principles and tools: GRR, CRR, SPC, FA/CA, FMEA, DOEs
• Understanding of manufacturing/design principles: DFM, GD&T, Six Sigma methodologies
• Self-driven mindset and strong problem-solving abilities in fast-paced environments
• Excellent organizational and communication skills (presentations, written communication)
• Ability to set up systems capturing reliable, meaningful data for process improvements and design enhancement
• Willingness to travel internationally up to 50%
