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Salary: USD 155,400 - 233,200 / annual
Harvey is an AI platform transforming legal and professional services by combining frontier agentic AI, enterprise-grade infrastructure, and deep domain expertise. Founded in 2022 and backed by world-class investors, the company is at a critical inflection point with strong product-market fit and rapid scaling.
As Senior Product Operations Manager, you'll serve as the connective tissue between Product, Engineering, and Go-to-Market teams, turning strategy into execution across the entire product lifecycle. You'll build and scale the operating systems that enable product teams to make better decisions, ship with confidence, and drive measurable impact for law firms and in-house legal teams adopting AI.
Key responsibilities span three areas:
**Inputs to Product Teams**: Build Voice of Customer systems synthesizing feedback from law firm partners, in-house clients, CSMs, and sales into actionable signals. Establish rigorous mechanisms for measuring product success through analytics dashboards, KPIs, and clear hypotheses. Create high-leverage engagement points with customers throughout the product lifecycle from alpha through post-GA. Streamline key decision points across teams to reduce friction and improve prioritization quality.
**Ops of the Product Org**: Own and improve core product development processes, tooling, and team rituals including planning cycles, monthly reviews, and roadmap prioritization. Build reliable run-of-business systems that scale—launch calendars, intake frameworks, RACI structures. Drive cross-functional alignment between Product, Engineering, Marketing, Sales, and Customer Success. Facilitate roadmap planning by coordinating stakeholder inputs and maintaining transparency.
**Outputs from Product Teams**: Design and run Early Access Programs and alpha testing programs that validate product-market fit and surface refinement signals. Own launch coordination end-to-end, ensuring timely, high-confidence rollouts with clear success metrics and post-launch monitoring. Maintain cross-team roadmap visibility keeping GTM, Legal, and leadership aligned on what's shipping and why.
You'll work as an extension of product leadership, balancing hands-on execution with strategic initiatives. This role requires someone who builds from 0 to 1, thrives in ambiguity, and creates structure where none exists. Harvey's culture emphasizes Decisiveness, Simplicity, and Job's Not Finished—moving fast on clear judgment, believing simplicity scales, and never being satisfied with the status quo.
About Harvey
Legal / Compliance / Risk; AI / Data / Infrastructure — AI platform for legal and professional services work.
