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AirOps is a full-service platform helping brands grow in the age of AI search. As consumers shift from traditional search engines to AI platforms like ChatGPT, Claude, and Gemini, the discovery and purchasing landscape is being rewritten. AirOps works with category leaders including Ramp, Chime, Airbnb, ServiceNow, and Rippling to drive visibility and accelerate growth from AI search. The company is backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, with headquarters in San Francisco, New York, and Montevideo.
You will own how AirOps brings its platform and solutions to market. This includes leading positioning, messaging, product launches, enablement, and ongoing product communications to help customers, prospects, and customer-facing teams understand what AirOps offers, how products and services work together, and why they matter.
Key responsibilities:
- Develop clear positioning, messaging, value propositions, and competitive differentiation for the AirOps platform and its products, solutions, and services
- Partner with Product and Services teams to design go-to-market strategy and execution for new solutions, services, and major feature launches
- Equip sellers to communicate value, navigate enterprise buying conversations, and connect AirOps capabilities to customer strategic priorities
- Own product enablement across Sales, Customer Success, Solutions Architecture, Services, and Partnerships
- Partner with Product and Solutions Architecture to run beta programs, defining goals, audience, structure, and launch path
- Create a clear portfolio narrative showing how AirOps products, solutions, channels, and services work together
- Partner with Thought Leadership & Research to connect product launches to market trends and the evolving AI search category
- Own product and solutions pages on the AirOps website
This is a unique opportunity to apply core product marketing skills across a powerful software platform and the channels, solutions, and service offerings that help enterprise customers succeed. You'll operate with urgency in a fast-moving environment where products, market, and customers are evolving quickly. You'll need to adapt in real time and create clarity amid a fast cadence of launches, experiments, and emerging customer needs.
REQUIREMENTS:
- 5+ years of experience in product marketing, ideally within a B2B software or platform company
- Proven experience marketing and selling to enterprise customers and understanding buying committees within a sales-led go-to-market motion
- Proven experience leading cross-functional launches from strategy to execution
- Deep experience developing positioning, messaging, value propositions, and differentiated product narratives
- Experience designing or running beta and early-access programs in close partnership with Product and technical customer-facing teams
- Strong writing and storytelling skills; ability to translate complex technical capabilities into clear, compelling customer value
- Highly collaborative partner who can bring Product, Data, Sales, Solutions Architecture, Services, and Marketing teams together around shared go-to-market strategy
- Comfortable operating without a fixed roadmap or established playbook; ability to create clarity as products, priorities, and market evolve
- Balance of speed and rigor; knowing when to move fast and when to be thoughtful and thorough
