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Catawiki is a curated marketplace for special objects, auctioning 100,000+ unique items weekly across 80+ categories. The company has sold over 25 million objects and operates with 800+ employees across 60+ nationalities.
You will join a 10-person Product Management team as Senior Product Manager for Shipping, reporting to the Principal Product Manager. In this role, you own the shipping and fulfillment experience—currently a primary NPS detractor—and drive it toward becoming a competitive advantage. This is a high-impact, cross-functional mandate that touches bidding mechanics, seller quality, buyer experience, and operational logistics.
Key responsibilities:
- Own the end-to-end shipping product strategy and roadmap
- Identify and solve complex shipping experience challenges affecting millions of customers
- Drive internal change management and seller adoption of new shipping solutions
- Work across engineering, operations, seller success, and customer support teams
- Analyze data and user feedback to prioritize initiatives
- Navigate the intricate ecosystem of a curated marketplace moving 150K+ objects weekly
The role requires relentless execution, extreme ownership (taking accountability for outcomes regardless of obstacles), and systems thinking to manage interdependencies across the platform. You'll work in a flat structure where every role directly impacts customers and business outcomes.
Based in Lisbon with hybrid flexibility (minimum 2 days/week in office). The company values ownership, openness to feedback, and passion for the mission.
