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Senior Product Manager, Market Expansion – Merchant Central

NMI - Remote - Remote - posted 2026-06-24

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NMI is a global leader in payment technologies that powers how ISOs and ISVs manage their entire merchant lifecycle. As Senior Product Manager for Market Expansion, you will own the international expansion of Merchant Central—NMI's payments CRM and merchant lifecycle platform—starting with Canada, then extending to the UK/EU. This is a full-ownership role where you set market entry strategy and deliver it end to end. You will lead the integration of new strategic processors into Merchant Central, working across Engineering, Partnerships, Compliance, and Go-to-Market teams. Key responsibilities include: • Own the international expansion roadmap, phased by market (Canada first, then UK/EU) • Lead processor integration end to end: partner with Engineering on API specs, boarding flows, processor-specific configurations, local payment methods, and reconciliation • Research and document market requirements for each geography: local payment methods, regulatory constraints, currency, language support (e.g., French for Quebec), data residency, and compliance frameworks • Write detailed user stories, acceptance criteria, and bug reports; manage the product backlog with clear prioritization and sequencing • Run sprint ceremonies and own delivery visibility for your roadmap • Define go-to-market approach for each market launch: positioning, partner messaging, launch readiness, and sales enablement • Partner with Product Marketing on external-facing content and messaging for new geographies • Build competitive intelligence for each target market: identify incumbents, understand ISO/ISV expectations, and articulate NMI's differentiated angle • Collaborate with Legal, Compliance, and Finance on local licensing, data privacy (PIPEDA, GDPR), tax treatment, and operational requirements • Define and track success metrics: partner adoption, merchant volume, onboarding completion rates, and product utilization by geography • Leverage AI tools for market research, requirement synthesis, competitive analysis, and documentation You'll work at the intersection of product strategy, technical delivery, regulatory compliance, and go-to-market execution. This role is ideal for a product leader with international expansion experience, deep understanding of payments/fintech, and the ability to navigate complex regulatory and technical landscapes across multiple geographies.

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