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Trustpilot is a profitable, high-growth FTSE-250 company operating the world's largest open customer review platform with over 350 million reviews and 60 million monthly active users. The company is headquartered in Copenhagen with operations across Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan, and New York.
In this Senior Product Manager role on the Growth team, you will drive product-led growth initiatives and shape the future of Trustpilot's platform. You will lead cross-functional teams to deliver high-quality experiences that drive measurable business outcomes.
Key responsibilities include:
- Leading cross-functional teams to deliver experiences aligned with desired outcomes
- Building and executing product-led growth (PLG) strategy in partnership with Product, Monetisation, Marketing, and Commercial teams
- Running experiments to increase targeted outcomes and sharing learnings across the organization
- Partnering with analytics and research teams to understand drivers of key metrics and becoming a subject matter expert
- Contributing to the development of the overarching growth product strategy
- Owning the product roadmap and backlog, ensuring alignment with business goals and customer needs
- Conducting customer research and regularly interacting with customers to understand problems and frame them with your team
- Building relationships with stakeholders in sales, marketing, and customer success, promoting product-thinking throughout the organization
- Communicating product plans, status, and issues to internal stakeholders and executive leadership
- Motivating your team and colleagues to produce their best work
You will work in a collaborative, multicultural environment with over 1,000 employees across 50+ nationalities. The Copenhagen office features a laid-back vibe with a coffee bar, canteen, table tennis, and various refreshments.
Requirements:
- Proven history of delivering tangible business outcomes
- Strong communication skills and proven history of effective collaboration with cross-functional product teams
- Passion for delivering high-quality experiences that solve customer problems and drive business impact
- Comprehensive understanding of product management principles and processes, including product strategy, roadmap development, and agile methodologies
- Analytical mindset with ability to leverage data to inform product decisions and establish metrics and OKRs
- Friendly, knowledgeable, open-minded, collaborative approach; ability to motivate and inspire others
- Desirable: Experience in B2B or SaaS products
- Desirable: Experience working on a Growth team
