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Trustpilot is a profitable, high-growth FTSE-250 company operating the world's largest open customer review platform with over 350 million reviews and 60 million monthly active users. The company is headquartered in Copenhagen with operations across eight major cities including London.
In this Senior Product Manager role focused on Growth, you will lead a cross-functional team to build best-in-class experiences that drive product-led growth (PLG). You will own significant projects with global impact, working at the intersection of product strategy, monetization, marketing, and commercial initiatives.
Key responsibilities include:
- Leading cross-functional teams to deliver high-quality experiences aligned with business outcomes
- Building and executing PLG strategy in partnership with Product, Monetization, Marketing, and Commercial teams
- Running experiments to increase targeted outcomes and sharing learnings across the organization
- Partnering with analytics and research teams to understand drivers of key metrics; becoming a subject matter expert
- Contributing to the development of the overarching growth product strategy
- Owning the product roadmap and backlog, ensuring alignment with business goals and customer needs
- Conducting customer research and regularly interacting with customers to define and frame problems
- Building relationships with stakeholders in sales, marketing, and customer success; promoting product thinking throughout the organization
- Communicating product plans, status, and issues to internal stakeholders and executive leadership
- Motivating your team and colleagues to produce their best work
You will work from Trustpilot's central London office, which features collaborative spaces, a pool table, gaming corner, and coffee bars.
REQUIREMENTS:
- Proven history of delivering tangible business outcomes
- Strong communication skills and proven history of effective collaboration with cross-functional product teams
- Passion for delivering high-quality experiences that solve customer problems and drive business impact
- Comprehensive understanding of product management principles and processes, including product strategy, roadmap development, and agile methodologies
- Analytical mindset with ability to leverage data to inform product decisions and establish metrics/OKRs
- Friendly, knowledgeable, open-minded, collaborative, and able to motivate and inspire others
- Desirable: Experience in B2B or SaaS products
- Desirable: Experience working on a Growth team
