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Plaid is seeking a Senior Product Manager to lead the Consumer team, which owns all consumer-facing surfaces including Link, Plaid's flagship product used by over half of all US adults. Link drives the majority of Plaid's revenue, and the team is also developing exciting 0-1 consumer initiatives. Both areas are top business priorities.
In this role, you will operate in a startup-like environment within Plaid, defining an ambitious vision and roadmap, setting quarterly and half-year goals, and partnering with cross-functional teams to execute. You will drive prioritization and execution cycles (build, measure, iterate), identify opportunities through consumer feedback and data analysis, and collaborate with design, research, data science, legal, and compliance teams.
You should have a proven track record of successfully launching large consumer-facing features at B2C companies that drove meaningful outcomes. You start with the consumer problem and maintain a high bar for consumer experience. You naturally gravitate toward data-driven decision-making and can communicate complex concepts succinctly to broad audiences. You have experience driving roadmap and prioritization exercises with clear impact, thrive in high-ownership and high-velocity cultures, and are comfortable speaking your mind regardless of organizational level. You excel at developing clear perspectives in ambiguous situations.
Nice-to-have qualifications include experience building anti-fraud or ML-driven products. Plaid values diversity and encourages applications even if your background doesn't perfectly match the description. The company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
