SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Kaseya is seeking an experienced Senior Product Manager to own the Professional Services Automation (PSA) module—the operational backbone for Managed Service Providers worldwide. This is a senior individual contributor role reporting to product leadership, where you will define and execute the product vision, roadmap, and features that address the evolving needs of MSPs and IT professionals.
You will partner closely with cross-functional teams including Engineering, Architecture, Sales, Marketing, and Customer Success to deliver scalable, secure, and high-performing solutions. Your responsibilities include:
• Contributing to strategic planning and ensuring alignment of product strategy with company objectives
• Defining, prioritizing, and executing product roadmaps aligned with Kaseya's corporate goals
• Translating customer and business requirements into clear product specifications, user stories, and prioritization frameworks
• Partnering with Engineering and Architecture teams to deliver robust solutions
• Collaborating with Sales, Marketing, and Customer Success on go-to-market planning, product positioning, and customer adoption
• Tracking and monitoring metrics and KPIs to evaluate product success and drive continuous improvement
• Identifying market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights
• Serving as a product thought leader internally and externally through customer engagements, conferences, and strategic partner discussions
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, backed by Insight Partners. The company has experienced sustained double-digit growth, supports customers in more than 20 countries, and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya values builders who create rather than wait, lean into hard problems, and treat challenges as raw material.
REQUIREMENTS:
• Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or related field
• 5+ years of Product Management experience, with at least 2 years in the MSP industry or in B2B SaaS tools used by MSPs
• Strong understanding of Agile product development methodologies and software development lifecycles
• Demonstrated success launching and scaling complex SaaS, cloud, enterprise software, or technology products
• Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions
• Exceptional analytical, strategic thinking, communication, and stakeholder management skills
• Experience using data and customer insights to drive product decisions and business outcomes
• Product Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent) a bonus
