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Faro Health is a Series A healthtech company transforming clinical trial design through intelligent software that combines structured clinical data, advanced analytics, and AI. The platform helps life sciences organizations design higher-quality studies, reduce development costs, and accelerate therapy delivery to patients.
As Senior Product Manager, you will own a strategic product area end-to-end, from discovery through launch. You'll define vision, roadmap, and execution while working closely with Engineering, Data Science, Product Design, Clinical Subject Matter Experts, and customers. The role focuses on designing workflows that integrate structured data, artificial intelligence, and expert review to improve how customers create, review, and optimize clinical studies.
Key responsibilities include: owning product strategy and roadmap for a major area; identifying customer problems through interviews, workflow analysis, and product analytics; translating needs into prioritized roadmaps; defining success metrics and using data to improve outcomes; designing intelligent product experiences using LLMs, RAG, AI agents, and workflow automation; ensuring AI outputs are transparent and regulatory-compliant; conducting deep customer discovery and journey mapping; leading product delivery across the lifecycle; defining and monitoring KPIs including adoption, engagement, satisfaction, and AI quality; and mentoring Associate Product Managers.
You'll balance customer value, technical complexity, and business priorities while independently leading initiatives and influencing product strategy. The role requires strong product judgment, customer empathy, analytical rigor, and the ability to navigate ambiguity in a fast-moving healthtech environment.
Required: Bachelor's degree in Computer Science, Engineering, Life Sciences, Business, or related field; 5+ years of product management experience with enterprise software or SaaS; demonstrated success leading products from discovery through commercial launch; strong customer discovery and product strategy experience; ability to define roadmaps and prioritize across initiatives; excellent communication skills; data-driven decision making; proven ability to influence cross-functional teams without direct authority.
Preferred: experience building AI/ML-powered products; familiarity with LLMs (Claude, ChatGPT), RAG, AI agents, and semantic search.
