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Salary: CAD 133,100 - 208,600 / annual
Join Braze's Data Division as a Senior Product Designer to shape the future of how customers model, send, and manage data on the platform. The Data Division is responsible for all of Braze's data products, with a mission to help customers seamlessly model, send, and manage data needed to execute campaigns and Canvases across the entire engagement stack.
You will work on high-impact features spanning the user data model, custom attributes and events, data ingestion, and catalog data. Your responsibilities include:
- Define and design high-impact features and refine user experience for projects improving how customers integrate with and send information to Braze
- Design experiences enabling marketers to implement cross-channel digital experiences and launch customer engagement strategies without heavy engineering lift
- Collaborate closely with product managers, UX researchers, product analysts, technical writers, engineers, and fellow designers to deliver solutions that make Braze easier and more enjoyable to use
- Conduct user research and usability testing to validate design decisions, working directly with Braze customers to understand campaign creation workflows and identify opportunities to reduce complexity while increasing capability
- Create high-fidelity prototypes and detailed interaction specifications that communicate design intent to engineering teams, ensuring seamless implementation at enterprise scale
- Contribute to and evolve Braze's design system, establishing patterns and components that support consistent experiences across messaging and orchestration features
- Think systemically about how individual features connect across the broader Braze platform, designing solutions that work harmoniously with existing tools while preparing for future product evolution
- Present design concepts and rationale to cross-functional stakeholders and leadership to influence the roadmap and build alignment around user experience priorities
Braze is the leading customer engagement platform empowering brands to deliver great customer experiences. The company has been recognized as a Leader in marketing technology by industry analysts and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report and a 2025 Fortune Best Workplace in Technology by Great Place To Work.
REQUIREMENTS:
- 5+ years of product design experience with a strong foundation in designing complex digital products
- Demonstrated experience working within established design systems and understanding how to balance consistency with innovation when designing for enterprise software
- Systems mindset approach to design challenges, naturally thinking about how individual features connect to create cohesive user experiences
- Comfortable navigating technical complexity and collaborating with engineers to understand implementation constraints and possibilities
- Design process grounded in user research and evidence-based decision making
- Excel at cross-functional collaboration, building strong relationships with product managers, engineers, researchers, and other designers
- Strong craft skills across interaction design, visual design, and prototyping, with particular strength in creating detailed, thoughtful interfaces that handle complex information and workflows elegantly
- Organized and detail-oriented, maintaining comprehensive design documentation and ensuring smooth handoffs to engineering teams
- Portfolio showcasing experience designing for complex applications or workflow tools with clear examples of how design decisions improved user outcomes and business metrics
BONUS QUALIFICATIONS:
- Experience designing marketing automation, customer engagement, or campaign management tools
- Background in enterprise SaaS products, particularly those serving marketing or business operations teams
- Experience designing integration or data-mapping experiences for technical or semi-technical audiences
- Familiarity with how data flows between systems (APIs, webhooks, data pipelines) and comfort reading code or technical documentation
- Experience working in agile development environments with cross-functional product teams
- Strong fluency with AI tools for prototyping and exploring design concepts
