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Salary: CAD 133,100 - 208,600 / annual
Join Braze's Data Division as a Senior Product Designer to shape the future of how customers model, send, and manage data on the platform. The Data Division is responsible for all of Braze's data products, with a mission to help customers seamlessly model, send, and manage data needed to execute campaigns and Canvases across the engagement stack.
Your work will directly impact how customers integrate with and send information to Braze, spanning areas like the user data model, custom attributes and events, data ingestion, and catalog data. Through research and design, you'll identify and prioritize high-impact problems, designing experiences that make Braze's data model easy to manage, trustworthy, and flexible enough to power sophisticated customer engagement strategies.
Key Responsibilities:
- Define and design high-impact features and refine user experience for projects improving how customers integrate with and send information to Braze
- Design experiences allowing marketers to implement cross-channel digital experiences and quickly launch engagement strategies without heavy engineering lift
- Collaborate closely with product managers, UX researchers, product analysts, technical writers, engineers, and fellow designers to deliver solutions
- Conduct user research and usability testing to validate design decisions, working directly with Braze customers to understand workflows and identify opportunities to reduce complexity
- Create high-fidelity prototypes and detailed interaction specifications communicating design intent to engineering teams, ensuring seamless implementation at enterprise scale
- Contribute to and evolve Braze's design system, establishing patterns and components supporting consistent experiences across messaging and orchestration features
- Think systemically about how individual features connect across the broader platform, designing solutions that work harmoniously with existing tools
- Present design concepts and rationale to cross-functional stakeholders and leadership to influence roadmap and build alignment around UX priorities
Requirements:
- 5+ years of product design experience with strong foundation in designing complex digital products
- Demonstrated experience working within established design systems and understanding how to balance consistency with innovation in enterprise software
- Systems mindset approach to design challenges, naturally thinking about how individual features create cohesive user experiences
- Comfortable navigating technical complexity and collaborating with engineers to understand implementation constraints and possibilities
- Design process grounded in user research and evidence-based decision making
- Excel at cross-functional collaboration, building strong relationships with product managers, engineers, researchers, and other designers
- Strong craft skills across interaction design, visual design, and prototyping, with particular strength in creating detailed interfaces handling complex information and workflows
- Organized and detail-oriented, maintaining comprehensive design documentation and ensuring smooth handoffs to engineering
- Portfolio showcasing experience designing for complex applications or workflow tools with clear examples of how design decisions improved user outcomes and business metrics
Bonus Experience:
- Experience designing marketing automation, customer engagement, or campaign management tools
- Background in enterprise SaaS products, particularly those serving marketing or business operations teams
- Experience designing integration or data-mapping experiences for technical or semi-technical audiences
- Familiarity with how data flows between systems (APIs, webhooks, data pipelines) and comfort reading code or technical documentation
- Experience working in agile development environments with cross-functional product teams
- Strong fluency with AI tools for prototyping and exploring design concepts
