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Fresha is the leading AI-powered operating system for the global beauty and wellness industry. The company recently secured an $80M growth investment from KKR in May 2026, reaching unicorn status at a $1B valuation with $285M in total funding. Already profitable, Fresha operates at global scale across Europe, North America, the Middle East, and Asia Pacific, serving 130,000+ beauty and wellness businesses across 120 countries with 1.5+ billion appointments booked to date.
As a Senior Product Designer, you will report directly to the Head of Product Design and play a key role in shaping the product experience across Fresha's platform. You'll work in a collaborative, fast-paced environment alongside product managers, engineers, customer experience teams, and senior leadership to design and ship features across the entire product.
Key responsibilities include:
- Partnering with cross-functional teams to design and deliver features that solve real customer problems
- Conducting user research, running studies, and synthesizing learnings to inform product direction
- Communicating design vision and presenting work to key stakeholders
- Translating complex problems into elegant, simple solutions that balance user needs with technical capabilities
- Designing and prototyping interfaces with meticulous attention to detail, from lightweight explorations to complex interactive prototypes
- Contributing to design system consistency and quality, mentoring team members, and fostering a culture of design excellence
- Taking accountability for high design quality and driving continuous improvement
You'll join a stellar design team with members from top-tier companies including Sky, Dyson, Renault, and ASOS. The role is office-based in London, requiring 5 days per week on-site.
Requirements:
- 4–6 years of professional experience in product design
- Exceptional visual and user interface design skills grounded in user-centered design principles
- Strong command of design fundamentals: consistency, color, typography, and attention to detail
- Proven experience working with design systems to produce beautiful, scalable design
- Ability to grasp complex issues and distill them into clear, focused solutions
- Strong communication skills and ability to articulate product direction under tight deadlines
- Self-starter with a proactive approach and comfort thriving in dynamic, fast-paced environments
- Creative problem-solving, composure under pressure, and passion for design excellence
