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ManyChat is a leading Chat Marketing platform trusted by over 1 million brands across 170+ countries. The company helps businesses engage with customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. As an official Meta Business Partner backed by top-tier investors including Bessemer Venture Partners, ManyChat operates with 400+ teammates across international offices.
You'll join the Product Analytics team as a Senior Product Analyst, working at the intersection of product thinking and data-driven decision-making. This role is open to strong mid-level analysts through seasoned leads, offering flexibility in seniority based on your background.
Key responsibilities include:
- Translating complex data into compelling narratives that guide product strategy and decisions
- Partnering with Product Managers to define KPIs, metric trees, and measurable goals that connect product impact to business outcomes
- Designing, running, and evaluating A/B tests and causal analyses to measure feature impact
- Surfacing insights that size opportunities, highlight trade-offs, and sharpen roadmap prioritization
- Collaborating with engineers and data teams to ensure reliable, scalable data models and tracking
- Creating dashboards and enabling self-service analytics to drive data literacy across product teams
You'll work closely with Product, Design, and Engineering teams to bring data into every decision. The role requires 4+ years of product analytics experience, ideally in SaaS or consumer-facing products. Essential skills include strong SQL, BI tools (Tableau), experimentation design expertise, solid statistics and causal inference knowledge, and compelling communication abilities. Python/R proficiency is a plus.
The company offers hybrid work in Amsterdam, professional development reimbursement, generous time-off, comprehensive medical/dental/vision coverage, relocation support, and office perks including free meals and snacks.
