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Monday.com is an AI work platform used by over 250,000 customers worldwide to manage workflows and orchestrate work with AI agents. The platform spans work management, CRM, service delivery, and development tools, all powered by a unified AI layer.
As a Senior Pre-Sales Engineer, you will be a strategic member of the sales organization, responsible for helping potential and existing customers understand and maximize the value of monday.com's platform. You'll establish team methodologies, streamline sales processes, and work closely with Sales, Product, Customer Success, and Professional Services teams.
Key responsibilities include:
- Developing and maintaining deep technical understanding of the platform's capabilities and architecture
- Conducting product demonstrations and proof-of-concept engagements for prospects and customers
- Collaborating with sales managers to craft compelling sales pitches and value-add solutions tailored to customer needs
- Handling security concerns and delivering high-quality RFP responses as part of enterprise sales cycles
- Articulating complex technical topics clearly to non-technical audiences
- Supporting business process mapping and solution design
- Responding to technical questions and security requirements from enterprise customers
The role requires someone who can move fast, take ownership, and help shape how organizations achieve more through the platform.
Requirements:
- 4+ years of experience in Pre-Sales Engineering, Pre-Sales Consulting, or similar roles in a SaaS environment
- Deep technical curiosity about how IT systems work in business contexts
- Excellent communication and customer-facing skills
- Ability to clearly explain technical concepts to non-technical stakeholders
- Business process mapping skills
- Experience responding to technical questions and security requirements from customers
- Exceptional teamwork and strong problem-solving abilities
- Preferred: experience with CRM, ITSM, whiteboard, or software development platforms; understanding of GraphQL
