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Salary: USD 90,000 - 110,000 / annual
Crusoe is a vertically integrated AI infrastructure company building energy-efficient solutions to power the world's most ambitious AI workloads. They own and operate each layer of the stack—from electrons to tokens—and are solving the power bottleneck in AI compute through an energy-first approach.
You'll join the People Operations team as a Senior People Operations Specialist, serving as a key operational resource and first point of contact for employee inquiries. This role combines HRIS management, employee support, and process improvement to help scale HR operations across a high-growth technology company.
Key responsibilities include:
- Managing routine HR transactions within Rippling (worker changes, promotions, data updates) with 100% accuracy
- Providing Tier 1 support to employees on benefits, payroll, and policy questions via an HR ticketing system
- Partnering with pre-employment programs to monitor background checks and drug/alcohol testing operations
- Coordinating one-time payment processes (relocation, spot bonuses) with Employee Success, Payroll, and Compensation teams
- Creating and maintaining Standard Operating Procedures (SOPs) and employee enablement resources
- Executing end-to-end onboarding and offboarding, including system access and document management
- Identifying friction points in employee experience and recommending workflow improvements
This is a full-time, in-office position based in Dallas, TX.
Requirements:
- 3+ years of experience in an HR role, ideally in a fast-paced or high-growth environment
- Technical aptitude with Rippling, Workday, and Jira
- Proven ability to translate complex processes into clear, easy-to-follow written documentation and SOPs
- Exceptional interpersonal skills and customer service mindset
- Demonstrated ability to handle sensitive, confidential information with discretion and integrity
- Strong organizational skills to manage high volumes of tickets and transactions without losing attention to detail
Bonus qualifications:
- Prior experience scaling HR operations in a rapidly growing technology company
- Background in creating or improving HR workflows, SOPs, or enablement materials
