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Salary: EUR 76,000 - 105,000 / annual
Okta is seeking a Senior People Consultant to lead the most complex and ambiguous advisory cases across EMEA. This role combines advanced coaching, trusted counsel, and organizational expertise to support managers and senior leaders navigating sensitive leadership, performance, and organizational challenges.
You will provide advanced coaching to managers and senior leaders on leadership effectiveness, employee development, team dynamics, organizational change, and complex performance challenges. You will lead the assessment and resolution of highly ambiguous or sensitive cases by diagnosing root causes, evaluating competing perspectives, and advising on decisions that balance business priorities, employee experience, and organizational risk.
Beyond individual case ownership, you will elevate the team's effectiveness through peer coaching, complex case reviews, and reusable guidance frameworks. You will guide leaders through entrenched resistance and difficult conversations while reinforcing accountability for outcomes. You will exercise advanced judgment within established decision rights, identifying risks and ensuring sensitive, high-impact, or jurisdictionally complex matters follow appropriate escalation pathways to Employee Relations & Compliance, Employment Legal, People Business Partners, Labor Relations, works councils, or regional specialists.
You will also analyze recurring case patterns and AI-supported interactions to identify gaps in guidance and opportunities to improve AI resources, workflows, knowledge content, and decision guardrails in partnership with Enablement and technology teams. The Manager Success team operates an AI-first support model that combines digital coaching and self-service resources with experienced human advisory.
Requirements:
- Deep professional expertise and practical consulting experience across Human Resources, HR Business Partnering, Employee Relations, management consulting, leadership coaching, or organizational development, with strong focus on complex performance management and remediation
- Demonstrated ability to independently lead and resolve highly complex, ambiguous advisory cases requiring advanced judgment, structured problem-solving, and cross-functional coordination
- Proven experience advising senior leaders on sensitive leadership, performance, team effectiveness, and organizational challenges
- Exceptional coaching, communication, influencing, and conflict resolution skills, including ability to challenge assumptions and navigate competing perspectives
- Strong understanding of leadership effectiveness, organizational dynamics, performance management, conflict resolution, risk assessment, and appropriate escalation practices
- Familiarity with EMEA employment practices and employee representation processes, including works councils (preferred)
- Demonstrated ability to develop colleagues through peer coaching, case consultation, knowledge sharing, or reusable advisory frameworks
- Experience evaluating or improving AI-enabled workflows, automated guidance, knowledge resources, or digital service capabilities
- Additional language skills in Spanish, German, or French (preferred)
