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Salary: USD 220,000 - 280,000 / annual
Ironclad is the leading AI contracting platform transforming agreements into assets. The company unifies the entire contract lifecycle process on one intelligent platform, serving organizations from Rivian to the World Health Organization. Ironclad is recognized as a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. The company is backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton.
The Technical PreSales team collaborates closely with prospective customers and Ironclad's Sales, Implementation, and Product teams to provide critical technical support during solution evaluation. As Senior Manager of Solutions Engineering, you will lead a team of highly skilled Solutions Engineers supporting Enterprise Account-sized deal cycles and drive the success of sales efforts.
Key responsibilities include:
- Build, lead, and mentor a high-performing Enterprise solutions engineering team
- Foster a collaborative, innovative, positive, motivating, and performance-driven team culture
- Serve as subject matter expert supporting the Enterprise Sales team throughout the sales cycle, ensuring technical alignment with customer needs
- Work closely with Sales leadership to understand business goals and develop solutions engineering strategy for deal cycles
- Empower your team with scalable systems and repeatable processes to increase SE skills, product knowledge, industry expertise, and professional habits
- Track and report key growth metrics to assess individual and team performance, identifying ways to improve and increase performance
- Collaborate with cross-functional teams (Product Management, Engineering, Customer Success) to align SE efforts with business objectives and drive unified customer experience
- Bring actionable insights to the Product Team to help evolve the platform
- Help Ironclad scale through external and internal education and enablement efforts
Requirements:
- 2+ years of experience leading an Enterprise solutions engineering team, preferably in an AI or B2B SaaS setting
- Excellent communication and presentation skills
- Proven track record of successfully supporting deal cycles through to close-won
- Strong understanding of current AI technology and the CLM, CRM, and ERP software landscape
- Experience hiring, motivating, and developing a team
- Proven ability to work with technical and non-technical teams; ability to translate technical concepts into business value
- Strong listening skills and ability to understand customers' needs; ability to think outside the box to solve challenges and deliver customer value
