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ServiceNow (which acquired Moveworks in December 2025) is seeking a Senior Manager, Solution Consulting to lead a team of Specialist Solution Consultants in the Munich region. This role combines hands-on technical leadership with team management and strategic customer engagement.
Key Responsibilities:
- Lead, mentor, and develop a team of Specialist Solution Consultants, supporting discovery calls, live demos, and solution alignment
- Provide oversight on forecasting, execution, and technical qualification of deals for assigned region(s)
- Collaborate closely with sales and solution consulting teams on strategic initiatives
- Leverage technical expertise to refine innovative solutions and scale them through your team
- Engage directly with economic buyers and coach team members to work with architects, developers, administrators, and other technical stakeholders to achieve technical wins
- Conduct interactive workshops with customers to identify issues and propose solutions
- Evangelize Moveworks/ServiceNow through field, corporate, and regional marketing events
- Develop comprehensive materials that empower the presales team to operate efficiently and foster knowledge sharing
- Establish yourself as a subject matter expert on a specific topic within the presales organization
About the Company:
Moveworks is an Agentic AI Assistant platform trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500. The platform enables employees to converse with business systems through natural language to find answers and automate tasks. In December 2025, Moveworks was acquired by ServiceNow, combining ServiceNow's workflow automation with Moveworks' Reasoning Engine and natural language capabilities. ServiceNow is a global market leader serving over 8,100 customers, including 85% of the Fortune 500.
Requirements:
- 8+ years of hands-on experience in pre-sales customer-facing technical roles, with at least 3 years of pre-sales management experience
- Proven track record supporting large enterprises with 20,000+ employees, delivering impactful solutions
- Understanding of REST APIs and integration technologies
- Ability to identify areas for improvement and scale operations across presales organizations
- Innovative mindset with passion for cutting-edge technical solutions
- Demonstrated expertise in successfully delivering proof-of-concepts
- Experience with enterprise systems (ITSMs, ERPs, HCMs, CRMs)
- Proven ability to lead large-scale cross-functional projects
- Exemplary presentation and communication skills; ability to convey complex technical concepts with clarity
- Effective at communicating deep technical insights to diverse audiences (developers, administrators, senior executives)
- Enthusiastic about understanding customer use cases and resolving complex issues
- Comfortable with discussions at both technical and executive levels
- Coaching mindset with ability to pitch in at all levels of opportunities
- Experience with Conversational AI technologies is a plus
- Fluency in English and German is essential
