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Airwallex is an AI-native financial operating system serving over 675,000 businesses globally, including McLaren Racing, Qantas, SHEIN, and TikTok. The company operates as the regulated backbone for global payments across North America, Europe, the Middle East, and Asia-Pacific, with 85+ licenses and 2,300+ employees across 27 offices.
The Regulatory & Compliance team ensures Airwallex grows responsibly as a global financial platform, working at the intersection of law, regulation, risk, and business execution. This Senior Manager role focuses on translating strategic regulatory priorities into coordinated, measurable delivery across the EMEA region.
Key Responsibilities:
- Drive end-to-end delivery of strategic regulatory projects across EMEA, from problem definition through implementation and benefits realization
- Translate strategic priorities into clear plans with defined milestones, dependencies, decision points, owners, and measurable outcomes
- Coordinate cross-functional initiatives involving Regulatory Operations, Compliance, Legal, Risk, Financial Crime Compliance, Product, Engineering, Finance, and Operations teams
- Establish effective governance for complex programmes, including steering committees, working groups, status reporting, risk management, and issue escalation
- Facilitate delivery of key regulatory programmes while maintaining clear ownership across functions
- Strengthen interfaces between Regulatory Legal (advising on requirements), Regulatory Compliance (operationalizing requirements), and first-line business teams
- Coordinate preparation for regulatory examinations, inspections, audits, information requests, and supervisory engagements
- Identify operational bottlenecks, duplicated activity, and delivery risks; develop practical recommendations for improvement
- Define and monitor programme metrics, dashboards, and management information for senior leadership visibility
- Prepare decision-ready papers, presentations, dashboards, and recommendations for senior leadership
- Facilitate senior stakeholder discussions, resolve competing priorities, and ensure clear action and follow-through
- Capture and apply lessons learned from regulatory programmes and interactions
- Serve as a trusted strategic partner to Regulatory leadership with structured problem-solving and execution bias
Requirements:
Minimum qualifications:
- Significant experience leading complex strategic, regulatory, compliance, risk, transformation, or operational programmes
- Demonstrated experience coordinating cross-functional initiatives across matrixed, international organizations
- Strong project management skills including programme planning, governance, dependency management, risk management, issue resolution, and delivery tracking
- Proven ability to structure ambiguous problems, develop practical recommendations, and translate strategy into executable plans
- Experience working with senior stakeholders and influencing outcomes across functions and geographies
- Excellent written and oral communication skills, including experience preparing executive-level materials and presenting complex issues clearly
- Strong analytical skills and attention to detail, with ability to synthesize regulatory, operational, and commercial information
- Ability to work independently, take ownership, and maintain momentum across multiple priorities in fast-moving environments
- Pragmatic, collaborative, and low-ego approach to working with Legal, Compliance, Operations, Product, Engineering, Risk, and other business teams
- Experience in financial services, payments, fintech, technology, or another highly regulated industry
Preferred qualifications:
- Experience as a strategy or management consultant, or in comparable internal strategy, transformation, or programme management role
- Experience delivering regulatory change, compliance transformation, licensing, market-entry, regulatory engagement, or operating-model initiatives
- Familiarity with regulatory obligations, controls, regulatory reporting, governance, risk frameworks, or GRC tooling
- Experience working with Regulatory Operations, Compliance, and Legal teams to deliver regulatory programmes
- Experience supporting regulatory examinations, audits, information requests, or supervisory engagements
- Experience partnering with Product, Engineering, Data, or Operations teams to improve processes or implement automation
- Experience in global payments, cross-border payments, electronic money, banking, digital assets, or other financial services environments
- Relevant qualification in business, finance, economics, law, risk, compliance, operations, or project management
