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Salary: USD 125,000 - 135,000 / annual
Scentbird is a digital fragrance subscription platform offering members access to 500+ designer perfumes monthly, alongside owned brands including Deck of Scarlet, Confessions of a Rebel, Goodhabit, Sanctuary, and Drift.
The Senior Manager of QA Compliance is responsible for developing, implementing, and continuously improving the company's Quality Management System (QMS). This role ensures that manufacturing and operational processes comply with applicable regulatory requirements, industry standards, and internal quality procedures. The position reports to the Director of Quality and requires full-time onsite presence at the Somerset, NJ campus (five days per week).
Key responsibilities include:
**Quality Systems Management:** Own and maintain the company's QMS including quality policies, procedures, and documentation standards. Oversee document control and ensure compliance with Good Documentation Practices (GDP).
**Quality Programs:** Manage core quality system processes including Non-Conformance Reports (NCR), Corrective and Preventive Actions (CAPA), deviations and investigations, change control, and product rework/retrieval (mock recall).
**Audit & Compliance:** Lead the internal audit program and coordinate external audits (ISO, GMP, customer audits). Ensure audit readiness and drive corrective actions from audit findings.
**Qualification & Calibration:** Manage equipment qualification activities (IQ, OQ, PQ) and oversee equipment calibration and validation documentation.
**Regulatory Compliance:** Maintain knowledge of applicable regulations and industry standards. Ensure operational processes remain compliant with GMP, ISO, and regulatory requirements.
**Quality Improvement:** Monitor quality system metrics and identify continuous improvement opportunities. Support risk-based quality initiatives across operational teams.
**Cross-Functional Collaboration:** Partner with Manufacturing, Supply Chain, and Product Development to ensure quality requirements are integrated into operational processes.
**Requirements:**
- Bachelor's degree in sciences, cosmetics, or related field (required)
- Minimum 6 years of experience in Quality Assurance or Quality Systems
- Experience working in GMP, ISO, or regulated manufacturing environments
- Experience supporting regulatory or certification audits (preferred)
- ASQ Certification or Lead Auditor Certification (often a plus)
**Desired Skills/Competencies:**
- Extensive knowledge of applicable government regulations
- Strong analytical and problem-solving abilities
- Excellent communication and cross-functional collaboration skills
- Attention to detail and commitment to compliance
- Leadership capability to drive quality culture
