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Salary: USD 180,600 - 271,000 / annual
Rubrik is seeking a Senior Manager, People Operations Program Management to lead the company's global HR transformation roadmap and program portfolio. Reporting to the Senior Director of People Operations, this role serves as the strategic program lead orchestrating major operational initiatives across the People function, including HR Business Partners, Centers of Excellence, People Experience & Operations (PXO), and People Technology teams.
Key responsibilities include:
**Portfolio Governance & Program Roadmap:** Own the PXO transformation roadmap by managing program intake, evaluating cross-functional dependencies, and balancing team capacity across global priorities. Operationalize support tiers and service-level routing between HR Business Partners, People Operations, and self-service portals.
**HR Service Delivery & System Rollouts:** Drive People Support Reimagined programs and global HR service delivery initiatives to completion across ticketing systems (Jira/JSM), email-to-case, and multi-tier support models. Partner with HR technology and knowledge management leads to streamline employee support channels into a single, intuitive entry point.
**AI Enablement & Workflow Automation:** Program manage AI and automation use cases across People Operations in close partnership with AI4HR, HR Tech, IT, Legal, and Privacy teams. Embed human-in-the-loop guardrails into AI rollouts to ensure AI safely enhances retrieval, drafting, and workflow automation.
**Change Management & Stakeholder Alignment:** Lead change management strategy, enablement programs, and adoption metrics for new HR tools and operating model shifts. Align stakeholders across HR Business Partners, Centers of Excellence, and IT through clear governance, communication rhythms, and executive updates.
The role connects dots across the broader People function, with functional leads owning day-to-day operations while this position owns the overall program roadmap, project intake, sequencing, change strategy, and delivery outcomes.
**Requirements:**
- 8–10+ years leading cross-functional HR programs, HR service delivery, or large-scale HR operations initiatives in global tech environments
- Proven track record managing multi-stream roadmaps, project intake, sequencing, and cross-functional trade-offs
- Familiarity with enterprise HR ecosystems (Workday, Jira Service Management, Confluence, or similar tools)
- Exceptional stakeholder management skills with demonstrated ability to drive alignment across HR, Legal, IT, and business leadership
- Pragmatic understanding of operational workflows, continuous improvement, and how AI/automation tools enhance HR service delivery
- Strong capability in influence without authority, systems thinking across People functions, pragmatic delivery, and resilience in driving change
