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Senior Manager, Internal Controls

Qualia - San Francisco, CA, United States - Hybrid - posted 2026-09-22

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Salary: USD 165,000 - 195,000 / annual

Qualia is a leading B2B real estate technology platform that powers the home buying and selling experience. The platform sits at the center of money movement and recordkeeping for real estate transactions, serving millions of consumers annually through business customers across the country. As Senior Manager, Internal Controls, you will own Qualia's SOC 1 program end to end, from readiness through recurring examination, and run the internal audit and control testing supporting the SOC 2 program. This is a high-visibility individual contributor role reporting to the VP of Finance with regular exposure to the executive team, external auditors, and customer teams. Key responsibilities include: - Own the SOC 1 program lifecycle: drive readiness and examination including control design, process narratives, risk and control matrices, evidence collection, gap remediation, and management of external audit across product suite - Run internal audit for SOC 2: plan and execute internal control testing, assess operating effectiveness, document findings, and partner with Security, Engineering, and Operations to close gaps before external auditors identify them - Bring capability in-house: absorb work currently performed by outside consultants and build documentation, testing cadence, and institutional knowledge to run programs without ongoing external dependency - Build the internal audit function: establish risk assessment framework and forward audit plan extending beyond SOC into financial, operational, and compliance reviews; set standards for audit scoping, testing, documentation, and reporting - Be a credible partner: work directly with process owners across Finance, Accounting, Security, Engineering, and Operations to design controls that fit how the business actually runs - Report clearly to leadership: translate control status, findings, and residual risk into crisp reporting for executive and Board-level audiences and customer diligence - Automate the audit function: build AI-powered and system-driven workflows for evidence collection, control testing, and issue tracking to reduce manual effort and enable continuous monitoring Requirements: - 6+ years in internal audit, external audit, SOC reporting, or IT/financial controls with demonstrated track record of increasing scope and ownership; public accounting or advisory background welcome - Direct, hands-on SOC 1 experience; have built or audited a SOC 1 program and understand the difference between controls that read well and controls that survive testing - Working knowledge of SOC 2 and Trust Services Criteria; comfort testing controls in engineering and infrastructure environments, not just general ledger - Strong command of internal control frameworks (COSO, ICFR concepts) and risk-based audit planning; able to scope audits from a blank page - Comfortable in ambiguity and building from zero; this is a first-of-its-kind role at Qualia - Excellent written communication; narratives, workpapers, and findings must hold up before external auditors and read clearly to executives - Intellectual honesty and independence; ability to deliver unwelcome findings to senior leaders while maintaining relationships - AI-forward: actively uses AI tools (Claude, Gemini) to accelerate documentation, testing, and evidence workflows - CPA, CIA, or CISA preferred - Experience in financial services, fintech, payments, or regulated industry is a plus - Based in San Francisco, CA or Austin, TX with ability to work in office minimum two days per week

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