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Salary: USD 121,000 - 175,000 / annual
1Password is a market-leading enterprise password manager and Unified Access Management platform trusted by over 180,000 businesses, from Fortune 100 companies to innovative AI firms. The company has surpassed $400M in ARR and has been named to the Forbes Cloud 100 for four consecutive years.
As Senior Manager, Business Development, you will lead a North American Business Development Representative (BDR) team within the Sales organization. This hybrid role is based in Austin, Texas (3 days per week onsite, with flexibility to work up to 5 days as needed) and reports to the Director of Business Development.
Key responsibilities include:
- Lead, coach, and develop BDRs across both inbound and outbound activities to build qualified pipeline
- Inspect activity, conversion, pipeline, and forecast signals to identify opportunities, remove barriers, and improve performance
- Design and scale outbound campaigns while improving lead routing, outreach, follow-up, qualification, and handoff processes
- Build a strong talent pipeline by identifying development opportunities and preparing BDRs for advancement within Sales
- Serve as a visible leader in the Austin office, encouraging collaboration and supporting team connection
- Partner with Sales, Marketing, Operations, Enablement, and Channel teams to improve messaging, processes, and Ideal Customer Profile (ICP) insights
- Leverage sales technology and AI-enabled workflows to improve productivity and strengthen decision-making
1Password emphasizes a human-centric approach to security and is actively integrating AI across its go-to-market function. The company expects all sellers and team members to become power users of AI tools, using them daily to work smarter and move faster. The culture prioritizes collaboration, transparency, and putting people first, though the work is demanding and the pace is fast.
Occasional travel is expected, including department offsites and customer events. All go-to-market roles include in-person onboarding in Toronto.
REQUIREMENTS:
- Significant experience in business development or sales, including at least 2 years managing Business Development Representative (BDR) or Sales Development Representative (SDR) teams with measurable performance and talent-development outcomes
- Track record leading both inbound and outbound motions, with particular strength in designing and improving outbound campaigns, pipeline generation, lead qualification, and forecasting
- Experience coaching teams through ambiguity, adapting priorities as needs change, and contributing hands-on support when needed
- Strong communication and collaboration skills; ability to build trust, provide clear feedback, and work effectively with cross-functional partners (Sales, Marketing, Operations, Enablement, Channel)
- Working proficiency with Salesforce, Outreach, and LinkedIn Sales Navigator; ability to evaluate AI-enabled tools and workflows
- Practical, team-first leadership approach that prioritizes shared outcomes, collaboration, and accountability
