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Salary: USD 170,000 - 215,000 / annual
Distyl AI is an applied AI technology company partnering with Fortune 500 institutions to rearchitect critical operations for the AI frontier. The company's customers span telecom, healthcare, insurance, manufacturing, consumer goods, and global social organizations. Distyl researches and deploys AI-native operations technologies, with work spanning self-constructing systems, reliable AI execution, and mission-critical workflow transformation. The company is backed by Lightspeed Venture Partners, Khosla Ventures, Coatue, DST Global, and board members from 20+ F500s.
As Senior IT Manager, you will build and lead Distyl's IT organization during a critical growth phase, scaling from approximately 180 employees today to 500+ globally. Reporting to executive leadership, you own IT strategy, systems, security controls, compliance programs, and operational processes. This is a highly hands-on leadership role where you will lead a small but growing team, personally execute critical initiatives, and establish the foundations of a world-class IT organization.
Distyl operates a customer-facing, forward-deployed model, partnering directly with Fortune 50 enterprises to deploy AI systems in complex, highly regulated environments. Employees regularly work within customer environments and handle sensitive enterprise data, creating unique challenges around endpoint security, compliance, access governance, secure collaboration, and customer security requirements.
Key responsibilities include: building and leading the IT organization with hiring, coaching, and team development; establishing operational excellence culture; defining long-term IT strategy, operating model, budget, and roadmap; establishing strong controls across identity, devices, networks, SaaS platforms, and corporate infrastructure; leading endpoint security, access governance, and network security initiatives; establishing governance around corporate and customer data; developing business continuity, disaster recovery, and incident response capabilities; owning corporate compliance programs including SOC 2, ISO 27001, ISO 42001, GDPR, HIPAA, and future certifications; supporting customer security assessments and enterprise compliance requirements; delivering world-class employee technology experience across office and remote environments; establishing self-service support and ITSM processes; managing software procurement, vendor management, and license optimization; driving automation of employee lifecycle management; overseeing office technology, networking, AV systems across NYC, SF, remote, and international locations; personally leading critical technical and operational initiatives; identifying and eliminating manual work through automation and AI-powered workflows; serving as escalation point for complex IT, security, and compliance issues; maintaining deep familiarity with systems and controls; and balancing strategic planning with hands-on execution.
REQUIREMENTS:
- 7+ years of experience leading IT, corporate technology, or security operations as a company scales from 150+ to 500+ employees
- Demonstrated track record of successfully prioritizing and executing competing initiatives in fast-growing environments with limited resources
- Exceptional communication skills and ability to partner effectively with executives, customers, and cross-functional stakeholders
- Proven experience hiring, developing, and leading high-performing IT, security operations, or corporate technology teams
- Deep expertise in identity and access management, endpoint management, SaaS governance, networking, and corporate security
- Experience leading compliance programs such as SOC 2, ISO 27001, ISO 42001, GDPR, HIPAA, and other modern compliance frameworks
- Demonstrated ability to balance strategic planning with hands-on execution
