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Salary: USD 96,640 - 142,000 / annual
Twilio is seeking a Senior Internal Auditor to join its Internal Audit team and drive strategic impact, business resilience, and operational excellence across the organization. This is a remote-based role (not eligible for CA, CT, NJ, NY, PA, WA residents) with approximately 5% travel anticipated for in-person team gatherings and customer meetings.
In this role, you will play a pivotal role in maintaining and elevating Twilio's internal control environment and drive key pillars of the global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource.
Key Responsibilities:
- Drive end-to-end SOX compliance activities, including scoping, materiality analysis, risk-based audit planning, walkthrough execution, and operating effectiveness testing across core SOX processes
- Document control gaps, evaluate quantitative and qualitative impacts, partner with process owners on remediation, and monitor remediation progress
- Apply quality control standards to all audit documentation
- Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process
- Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices
- Support end-to-end execution of operational and compliance audits from risk identification through reporting, with limited supervision
- Drive adoption of AI and automation tools to streamline audit workflows and boost efficiency
You will serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.
Qualifications:
Required:
- 4 years of recent, continuous public accounting experience within a Big 4 firm
- Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines
- Direct experience preparing, reviewing, or defending public company audit files for PCAOB inspections or internal firm quality reviews
- Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards
- Strong project and time management skills with experience performing multiple projects in a fast-paced, deadline-driven environment
- Ability to work independently and as a team with limited required direction, and provide appropriate direction to other internal audit project team members
- Excellent verbal and written communication skills to effectively present to peers and management
Desired:
- CPA/CA (or pursuing) or other relevant professional certification
- Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
- Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures
About Twilio
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