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Flexport is seeking a Payroll Manager to lead payroll operations across the Asia Pacific region. This is a people-management role reporting to the Senior Director, People APAC, with responsibility for the full payroll cycle spanning 18+ APAC entities including Australia, Singapore, Malaysia, Greater China, Vietnam, Thailand, Korea, Japan, Indonesia, Cambodia, Philippines, India, and emerging markets.
Key responsibilities include:
- Own end-to-end regional payroll processing across all APAC entities, managing vendor relationships and ensuring timely, accurate execution at scale
- Perform hands-on payroll processing and verification for assigned entities, directly coordinating with payroll vendors
- Lead and develop a direct report responsible for payroll data preparation; set priorities, review quality, and build team structure as the business scales
- Drive data accuracy by coordinating with Finance on payment funding, GL booking, cost centre allocation, and month-end reconciliations
- Support the full employee lifecycle including off-cycle payments, bonus runs, and statutory pay calculations across all employment events
- Partner with the Expansion team to onboard new APAC entities onto payroll systems as Flexport enters new markets
- Support regional bonus scheme administration in partnership with global and regional stakeholders
- Own external audit requests, maintain payroll documentation standards, and manage compliance notifications
- Manage vendor SLA performance across a large multi-vendor footprint, proactively resolving service issues
- Calculate maternity, paternity, sick, and other statutory leave pay amounts across all APAC entities
- Ensure accurate, compliant overtime calculations across markets with strict statutory multiplier requirements
- Process ongoing non-compete payments and other post-termination obligations
- Execute compensation changes including merit increases and promotions with required backpay adjustments
- Lead annual compliance cycles including individual income tax reconciliation and social insurance/housing fund base adjustments
- Handle tax withholding and reporting obligations triggered by RSU vesting events across jurisdictions
Requirements:
- 8+ years of hands-on APAC payroll experience, including 3+ years managing/leading a team
- Demonstrated ownership of 5+ countries' payroll operations at scale (ideally 10+)
- Broad multi-country payroll experience across APAC with track record of standing up new-market payroll from scratch
- Deep knowledge of statutory compliance, local labour laws, and payroll vendor management across diverse APAC footprint
- Proven people-management experience with ability to coach, delegate, and build capability in scaling teams
- Hands-on experience using modern AI assistants to automate data analysis, reporting, and modelling
- Proven ability to partner with Finance on reconciliations, GL allocations, and audit deliverables
- Reputation for precision and high standards
- Strong communicator who works fluidly across Finance, People Operations, and People Business Partners
- Experience with HRIS platforms, specifically Workday
- Professional proficiency in English (required)
- Energised by fast-scaling environments and excited to build payroll infrastructure and teams in new markets
- Comfortable challenging ideas and holding space for diverse perspectives
- Strong logical approach to resolving complex issues and fostering resilience
- Committed to maintaining high degree of personal integrity and confidentiality