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Salary: CAD 82,720 - 103,400 / annual
Twilio is seeking a Senior Internal Auditor to join its Internal Audit team, reporting directly to the Senior Manager of Internal Audit. This role goes beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced SaaS tech ecosystem serving hundreds of thousands of businesses and millions of developers.
You will plan, execute, and deliver high-impact, risk-based operational and compliance audits across global functions with limited supervision. Key responsibilities include:
• End-to-End Operational Audits: Design and execute risk-based operational and compliance reviews across global business functions, documenting process flows and testing workpapers independently.
• Audit Reporting: Draft strategic audit reports that provide root-cause analysis and actionable insights beyond identifying errors, tailored for diverse stakeholder audiences.
• Remediation & Action Tracking: Monitor management action plans to ensure sustainable risk mitigation and follow-up on control improvements.
• Audit Innovation: Drive adoption of AI and automation tools to streamline audit workflows, enhance efficiency, and deliver data-driven business insights.
• SOX & Financial Controls: Support the SOX compliance program by testing design and operating effectiveness of business process controls, assessing control deficiencies, and monitoring remediation.
• Cross-Functional Partnership: Collaborate with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
The role is fully remote, based in Ontario, British Columbia, or Alberta, Canada, with approximately 5% travel anticipated for in-person team gatherings and customer meetings.
REQUIREMENTS:
Required:
• 5+ years of experience in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments
• Bachelor's degree in Accounting, Finance, Business Administration, or related field
• Ability to independently plan, execute, and deliver end-to-end operational and compliance audits across complex global business functions
• Deep understanding of internal control frameworks (COSO, IIA Standards)
• Excellent written and verbal communication skills, including report writing and presentation
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work independently and as a team with limited direction, and provide appropriate guidance to other internal audit team members
Desired:
• CIA, CPA, CA, or other relevant professional certification
• Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
• Experience with data analytics tools (e.g., SQL, Tableau, Alteryx, Python) for continuous auditing procedures
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
