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Salary: USD 107,000 - 117,000 / annual
Element Biosciences is seeking an experienced Senior Inside Sales Representative to drive sales of Element AVITI instruments, consumables, and services within the Northeast territory. This remote role reports to the Senior Manager of Inside Sales and combines inbound lead management with outbound prospecting to build a strong sales pipeline.
You will manage the full customer sales process through phone, email, web conferencing, and limited on-site visits. Key responsibilities include meeting/exceeding sales targets for instruments and consumables; prospecting and qualifying leads from multiple sources; routing qualified opportunities in Salesforce to appropriate sales teams; managing inbound/outbound customer communication; identifying upsell and cross-sell opportunities; maintaining accurate Salesforce CRM records; and achieving daily customer contact objectives to deliver sales presentations.
You will work cross-functionally with field sales, field application scientists, product management, and commercial leadership to address customer questions and drive instrument utilization throughout the product lifecycle. The role requires establishing and maintaining strong relationships with customers and internal stakeholders, and you will be expected to mentor more junior inside sales representatives.
Element Biosciences develops genomics products and services for research. The company emphasizes scientific integrity, collegiality, and a product-driven culture where employees can learn and grow.
Travel: up to 10% domestic travel required. Full-time, exempt position with flexibility for non-regular business hours customer support.
**Requirements:**
- Bachelor's degree required in Biology, Molecular Biology, Genetics, or related field (advanced degrees a plus)
- 3–5 years of life sciences industry experience with cold-calling, CRM work, or sequencing laboratory experience
- 3–5 years of prospecting, lead qualification, funnel management, and account management experience
- Self-starter with ability to mentor junior colleagues
- Experience with strategic selling, Professional Selling Skills (PSS), cross-functional collaboration, and value-based selling
- Comfortable conducting presentations effectively to customers, peers, and management
- Must be comfortable moving boxes up to 20 pounds frequently
