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Proscia is a leader in pathology AI software, revolutionizing how pathologists and scientists transition from traditional microscope-based workflows to digital, AI-driven approaches. The company is backed by over $100 million in funding and operates at the forefront of digital pathology and precision medicine innovation.
The Senior Implementation Engineer is a hands-on technical delivery role responsible for implementing Proscia's digital pathology solutions for healthcare customers. Reporting to the Vice President of Solutions & Services, this person owns the complete technical implementation lifecycle from readiness through go-live stabilization.
Key responsibilities include:
• Lead technical implementation of customer deployments across all phases: readiness, installation, configuration, integration, testing, acceptance, and go-live stabilization
• Partner with Solution Architects to translate approved solution designs into technical configurations that meet customer requirements and company standards
• Collaborate with Project Managers to plan technical work, manage customer prerequisites and dependencies, and maintain milestone schedules
• Configure and deploy customer environments spanning application, infrastructure, networking, storage, identity, and integration components
• Implement and troubleshoot integrations across customer infrastructure, networks, storage platforms, identity systems, and upstream/downstream systems
• Execute and validate data migrations, imports, and transfers; verify data completeness and integrity before cutover
• Diagnose and resolve complex technical issues across application, infrastructure, networking, storage, and integration layers
• Identify technical risks and blockers early, communicate their impact, and coordinate resolution with appropriate teams
• Own technical readiness for customer testing, validation, acceptance, go-live, and transition to Technical Support
• Capture lessons learned from each deployment to improve future customer experiences and implementation processes
The role sits at the intersection of customer needs, Proscia's technology platform, and value delivery. Success requires strong technical depth, customer empathy, cross-functional collaboration, and the ability to execute with discipline while managing complexity and risk in healthcare environments.
