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Salary: CAD 110,000 - 135,000 / annual
As a Senior HR Business Partner at Achievers, you will serve as a strategic advisor to leaders across North America, EMEA, and APAC, helping them build high-performing teams, make informed workforce decisions, and drive organizational effectiveness. You will operate with significant autonomy, leveraging business insight, workforce data, and talent expertise to influence decisions and improve business outcomes.
Key Responsibilities:
Strategic Business Partnership: Serve as the primary Employee Success partner to client groups, developing deep understanding of business strategy, organizational priorities, and operational challenges. Build trusted relationships with leaders at all levels, provide coaching on leadership effectiveness and team performance, and act as a thought partner during planning conversations to identify risks and opportunities before decisions are made.
Talent Strategy & Organizational Effectiveness: Partner with leaders to develop talent strategies supporting business objectives. Lead talent reviews, succession planning, performance management, and leadership development discussions. Identify retention risks, develop proactive mitigation strategies, and facilitate organizational design and workforce planning conversations.
Workforce Planning & Business Insight: Leverage people data, engagement insights, and talent trends to identify opportunities and risks. Translate data into meaningful recommendations and business actions. Assess workforce capacity and organizational design, support annual and mid-year planning cycles, and help leaders identify opportunities to redesign work and leverage AI-enabled solutions.
Leadership Coaching & Employee Relations: Provide coaching to leaders on performance management, employee relations, and team dynamics. Partner with managers to address employee concerns and complex workplace situations. Support investigations, conflict resolution, and accommodations while building manager capability.
Change Leadership & Transformation: Support business transformations and organizational change initiatives. Partner with leaders to assess change impacts and develop adoption plans. Drive adoption of HR programs, processes, systems, and technology solutions.
Cross-Functional Partnership: Collaborate with Talent Acquisition, Learning & Development, Compensation, Payroll, Benefits, Employee Experience, Operations, and HR Technology teams. Share insights and best practices across business groups.
Achievers is an employee recognition and rewards platform with 4.3 million users across 190 countries, empowering organizations to build cultures where people feel seen and valued. The company offers hybrid flexibility with a base in the Liberty Village, Toronto office.
Requirements:
- 5-8+ years of progressive Human Resources experience, including Business Partner experience
- Experience supporting senior leaders in a fast-paced environment
- Strong employee relations, coaching, and organizational effectiveness capabilities
- Demonstrated ability to influence without authority
- Experience leveraging workforce data and insights to drive decisions
- Strong business acumen and problem-solving skills
- Exceptional communication, facilitation, and relationship-building skills
- Ability to manage ambiguity and navigate complex organizational challenges
Preferred Qualifications:
- Experience supporting technology, SaaS, or high-growth organizations
- Experience with organizational design, workforce planning, and change management
- Experience working with HRIS platforms such as Workday
- Familiarity with AI-enabled ways of working and workforce transformation initiatives
- Experience supporting global teams and distributed workforces
