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100ms is building AI agents that automate complex patient access workflows in U.S. healthcare, starting with benefits verification, prior authorization, and referral intake in specialty pharmacy. The company helps care teams reduce delays and administrative burden so patients can start treatment faster.
As Senior HR Operations Executive, you will run day-to-day people operations for the India team in a hands-on role. You will own attendance, payroll inputs, compliance, and the employee lifecycle yourself, and serve as the first point of contact for employees on HR matters. This is a precise, process-driven role suited for someone comfortable in a fast-growing company.
Key responsibilities include:
• Attendance & Payroll: Manage daily attendance through the HRMS, process shift allowances and overtime, and prepare accurate monthly payroll inputs, including joiners, exits, and full-and-final settlements.
• Statutory Compliance: Manage PF, ESI, PT, LWF, and gratuity requirements; maintain Karnataka Shops & Establishments registers and filings; and ensure HR practices remain aligned with applicable Labour Codes.
• Employee Lifecycle: Own the employee lifecycle from offer letters and background verification through onboarding, induction, HR documentation, and exit formalities.
• Employee Relations: Respond to employee queries and grievances promptly, and handle attendance, performance, and conduct-related matters fairly and confidentially.
• Employee Welfare & Engagement: Plan and execute employee engagement and welfare initiatives, including support for night-shift teams covering transportation, safety, and wellbeing.
• HR Policies & POSH: Draft, update, and implement HR policies covering leave, maternity, attendance, shifts, conduct, grievances, and exits. Support POSH compliance and coordinate with the Internal Committee.
• HR Records & Vendor Management: Maintain accurate employee records and HRMS data, and coordinate with payroll, insurance, facilities, and other HR service providers.
You will have direct visibility and access to leadership, shape HR processes and policies as the company scales, and work in a high-ownership role where your work directly impacts employees and the organization.
REQUIREMENTS:
• 4–6 years of hands-on experience in HR Operations or a similar HR Generalist role.
• Experience managing attendance and payroll inputs for a sizeable workforce, including shifts, overtime, joiners, exits, and full-and-final settlements.
• Strong working knowledge of Indian labour laws and statutory compliance, including Labour Codes, maternity benefits, POSH, gratuity, and the Karnataka Shops & Establishments Act.
• Hands-on experience with an HRMS such as Keka, greytHR, or Zoho People, along with strong Excel or Google Sheets skills.
• Clear and professional communication skills, with the ability to work effectively with employees at all levels. Kannada or Hindi is a plus.
• High ownership and strong attention to detail, with a hands-on approach and a willingness to execute rather than delegate.
• Bachelor's degree required; a Master's in HR, such as MBA/PGDM/MSW in HR or Labour Welfare, is preferred.
Nice to have: Experience working at a fast-growing startup, ideally through a period of rapid scaling; experience supporting shift-based or operations-heavy teams, including night-shift, field, or frontline employees.
