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Senior Program Manager, Learning & Development - Tech

Crusoe - San Francisco, CA, United States - Hybrid - posted 2026-10-08

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Salary: USD 160,000 - 195,000 / annual

Crusoe is a vertically integrated AI infrastructure company building the energy and compute backbone for the world's most ambitious AI workloads. As Senior Program Manager, Learning & Development - Tech, you will design and operate best-in-class global onboarding and learning programs for Crusoe's technical manager population, with a focus on scaling leadership capability alongside rapid company growth. You will balance strategic program design with hands-on execution, partnering directly with senior leaders across engineering, data center operations, and Employee Success. Your responsibilities include: • Onboarding Program: Facilitate and evolve Crusoe's global onboarding experience, ensuring new hires connect to mission, business model, and organizational impact. • Manager Program Facilitation: Design and continuously improve the Manager Bootcamp, a core leadership development program for technical managers. • Tech Onboarding Journey Curation: Build cohesive, end-to-end development journeys tailored to the technical population, connecting individual growth to company strategy. • Team Effectiveness: Partner with Employee Success teams to design and facilitate tech team offsites, deliver assessments (Working Genius, DiSC, 5 Dysfunctions of a Team), and support team dynamics. • Modular & Functional Tracks: Collaborate with HR, Talent Development, and senior leadership to build specialized development tracks for technical and data center operational teams. • Program Operations & Metrics: Establish measurement frameworks and feedback loops to evaluate program effectiveness, track leadership performance, and optimize delivery. You will travel approximately 25% to global offices and data centers as needed. REQUIREMENTS: • 8–10+ years of L&D leadership experience in Learning & Development, Organizational Development, or Instructional Design • Proven track record scaling manager programs within technical and engineering organizations • Deep understanding of how engineering and technical operations leaders work best, what motivates them, and how to build credibility in technical cultures • Data-driven expertise using workforce analytics and learning metrics to evaluate program ROI and identify performance risks • Ability to operate as both strategic architect and hands-on builder in ambiguous, fast-growing environments • Willingness and ability to travel approximately 25% to global offices and data centers BONUS QUALIFICATIONS: • Advanced grounding in adult learning theory or organizational effectiveness • Hands-on familiarity with modern L&D tools (WorkRamp, Lattice, Confluence, modern LMS platforms) • Genuine curiosity about AI systems, hardware manufacturing, and data center infrastructure • Certification in training methodologies (Working Genius, DiSC, SLII, 5 Dysfunctions of a Team, etc.)

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