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Salary: USD 152,800 - 259,200 / annual
GitLab is seeking a Director of Global People Operations & Compliance to lead the company's People Operations and Compliance team. This is a strategic, hands-on leadership role responsible for delivering scalable, tech-enabled experiences to a global workforce across the entire employee lifecycle.
Key Responsibilities:
- Define and execute a multi-year People Operations and Compliance roadmap aligned with business priorities, leveraging AI and emerging technologies to enhance team member experience
- Build and lead a program to standardize, simplify, and automate manual workflows across onboarding, data management, offboarding, and related processes with clear ownership, documented standards, and measurable service levels
- Establish operating models, SLAs, and metrics to improve quality and efficiency across People Operations
- Partner with cross-functional stakeholders including Compensation, Legal, Procurement, People Technology, Talent Management & Development, Talent Acquisition, People Business Partners, Payroll, IT, and Internal Audit
- Lead the People Operations team in managing the case management platform from intake to resolution, setting service standards and designing scalable escalation paths
- Build and develop a high-performing global team with skills in process design, data fluency, automation, and AI-enabled ways of working, including clear career paths and succession planning
- Oversee global mobility processes and serve as escalation point for complex relocation matters; partner with Legal on regulatory compliance
- Own global employment compliance strategy and risk exposure, including audit outcomes and management of the Senior Compliance Analyst
- Administer PEO partner relationships and lead people operations setup for new entities and global expansion
The role requires moving fluidly between strategic vision and operational detail—from presenting roadmaps to executives to debugging broken processes with the team. You will influence across functions and drive results in a complex, multi-regional organization.
Requirements:
- 10+ years of HR/People Operations experience, including 5+ years leading global teams
- Proven track record building and scaling people operations functions in complex, multi-regional global organizations
- Working knowledge of global employment compliance, including direct experience with works councils or employee representative bodies
- Ability to balance strategic vision with keen attention to detail
- Strong judgment, stakeholder management, and communication skills; comfort making decisions in ambiguity
- Experience leveraging AI and automation to improve and streamline operations
- Strong attention to detail with focus on data accuracy
Preferred Experience:
- Background in high-growth global technology or SaaS company
- Public company experience
- Experience transforming People Operations at scale across company stages
- Workday expertise: optimizing as core employee process platform, including data governance, self-service, consolidation, standardization, and workflow optimization
- GreenHouse ATS experience: infrastructure knowledge, equity data, and familiarity with ATS-HRIS integrations
- Case management tool implementation: workflow automation, knowledge management, Workday integration, and service catalog management
