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Salary: USD 140,000 - 160,000 / annual
Upside transforms brick-and-mortar commerce using technology that brings online retail sophistication—profit measurement, attribution, and incrementality—to physical retail. The platform helps millions of users earn 2-3x more cashback than competitors and enables hundreds of thousands of retailers to acquire profitable customers. Billions in commerce flow through Upside annually, benefiting retailers, consumers, and sustainability initiatives.
As Senior HR Business Partner, you will be a strategic people partner supporting multiple client groups—including Engineering and Retail Go-To-Market teams—while driving strong employee experiences and business outcomes. You'll work hands-on with people managers on day-to-day HR needs, provide coaching on performance management and employee development, and help implement people programs including performance reviews and talent discussions. You'll analyze people data to identify opportunities and recommend actionable solutions, serve as a trusted point of contact for employees, and manage employee relations matters with fairness and discretion. You'll support organizational change in a scaling company, partner cross-functionally within the People & Workplace team, and escalate complex matters to senior HR leadership as appropriate. This role thrives in fast-paced environments and requires someone who enjoys being hands-on, balances empathy with sound judgment, and has a bias for action and continuous improvement.
The role is hybrid, based in Upside's Flatiron District office in New York City, with required in-office attendance on Monday, Tuesday, and Thursday. Travel may be required occasionally.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent practical experience
- 5+ years of experience as an HR Business Partner in a fast-paced, high-growth environment
- Experience supporting Engineering and/or Sales teams as an HRBP
- Working knowledge of employment laws and HR best practices
- Experience supporting people managers and employees across multiple functions
- Strong organizational skills and ability to manage multiple priorities independently
- Comfort operating in ambiguity and adapting to evolving business needs
- Ability to balance empathy with sound judgment and discretion
- Strong communication and relationship-building skills across all organizational levels
- Hands-on mentality with bias for action and continuous improvement
- Willingness to travel occasionally as needed
